About The Service

Impact Maker's Fractional ESG Officer service provides companies with a senior ESG specialist embedded in their operations on a flexible monthly basis — handling regulatory monitoring, investor and customer ESG queries, internal process development, and board reporting. The specialist works as part of your team, not as a project consultant: they attend relevant meetings, build institutional knowledge of your business, and maintain continuity across engagements. This is an ongoing advisory service, not a project with a defined end deliverable.

Other Information

Customer Challenge
Companies at 20–300 employees increasingly need senior ESG expertise on an ongoing basis. Regulatory compliance requirements, investor due diligence processes, customer supply chain questionnaires, and internal ESG programme development all require someone with both strategic depth and operational knowledge of the business. Yet a full-time Head of Sustainability is rarely justified at this stage — the hire represents significant salary cost, recruitment risk, notice periods, and equity in some cases, for a function that many companies genuinely need at 10–25 hours per month rather than full-time.

The alternative — using project consultants for specific deliverables — leaves persistent gaps. A consultant who delivers a materiality assessment then moves on does not handle the investor ESG question that arrives two months later, does not monitor the CSRD amendment that affects your reporting timeline, and does not brief your board in Q3. Ongoing ESG capability requires continuity, not discrete projects.

This service provides that continuity: a defined senior specialist, working a predictable monthly scope, building institutional knowledge that makes every month more efficient than the last.

Service Solution
We match you with a senior ESG specialist from the Impact Maker expert network who is suited to your sector, geography, and regulatory profile. The specialist operates as an embedded team member at a defined monthly scope — available for strategy sessions, investor query support, regulatory monitoring, internal process guidance, and board reporting. The engagement is structured around a monthly strategy call plus available hours for reactive work within the agreed scope.

The specialist is assigned to you specifically, not shared in a generic advisory pool. They build knowledge of your business over time, which means their support becomes more effective as the engagement progresses.

Service Activities
Monthly Strategy Call (60 minutes)
  • Structured session covering ESG priorities, regulatory updates, upcoming milestones, and open items
  • Agenda prepared in advance by specialist based on monitoring activity
  • Action log maintained and followed up between sessions

Regulatory Monitoring

  • Tracking of applicable regulatory developments: CSRD, ISSB, CBAM, CSDDD, and sector-specific requirements
  • Advance notice of developments likely to affect your reporting obligations or timelines
  • Brief summaries provided as developments arise — not only at monthly call

Investor and Customer Query Support

  • ESG due diligence questions handled within the agreed scope — draft responses prepared for your review
  • Data room ESG section review and gap identification on request
  • Customer supplier ESG questionnaire responses prepared or reviewed

Internal Process Development

  • Guidance on building ESG data collection, governance, and reporting processes suited to your current stage
  • Templates, process notes, and briefing documents as needed

Board and Management Reporting

  • Quarterly ESG performance summary prepared for board or management review
  • ESG narrative guidance for investor updates or AGM materials on request

Team Support (Realize and Extension)

  • Internal team guidance sessions on ESG topics as needed
  • Knowledge transfer to reduce dependency over time

Key Results
Continuous ESG Coverage
An identified specialist monitoring your ESG environment on a monthly basis — no gaps between projects

Rapid Query Response
Investor and customer ESG questions responded to within 48 hours rather than requiring a new project brief

Regulatory Preparedness
Advance awareness of regulatory changes affecting your obligations, rather than discovering them at reporting time

Board-Level Confidence
Structured quarterly ESG reporting gives board members and investors a reliable view of ESG performance

Institutional Knowledge
A specialist who knows your business improves quality and reduces briefing time with each month of engagement

Customer Value
Flexible Senior Expertise
Senior ESG capability at a defined monthly scope — without the fixed cost and commitment of a full-time hire

Continuity
The same specialist throughout the engagement — not a different consultant each time a question arises

Predictable Cost
Monthly fee covers a defined scope; no surprises from reactive project fees

Knowledge Transfer
The specialist documents processes and builds internal team capacity over time, reducing long-term dependency

Scalable Engagement
Scope can be adjusted as company size and ESG obligations grow, without recruitment or redundancy considerations

Industries covered by service
All industries Banking & Financial Services Engineering & Construction Industrial Machinery & High Tech Logistics & Transportation Oil, Gas & Utilities Food & Beverage Healthcare Hospitality & Tourism Technology & Software Services
Industry Coverage Information
Most relevant for companies with 20–300 employees that need ongoing ESG expertise but cannot justify a full-time ESG hire. Particularly applicable for venture-backed companies managing investor ESG expectations, companies in regulated industries approaching CSRD or ISSB obligations, companies in global supply chains facing customer ESG questionnaires on an ongoing basis, and companies that have completed an ESG foundation project and need ongoing support to maintain and develop it. The specialist is matched to your sector and regulatory profile — a manufacturing company will be matched with someone different from a software company.
Delivery Model
Remote
Delivery Setup
Service delivered by single talent
Client responsibilities
  • Initial onboarding call (90 min) — full brief on business model, current ESG state, regulatory context, and stakeholder landscape
  • Monthly strategy call participation — at least one internal stakeholder (founder, CFO, or sustainability lead) available each month
  • Provide documentation access — existing ESG materials, investor communications, and relevant internal documents
  • Timely response to draft materials — review and approve responses within the agreed turnaround
  • Internal coordination — ensure the specialist can access the relevant people internally when needed for specific queries
  • Define a primary internal contact — one person who manages the relationship with the specialist
  • 30-day notice for engagement changes — scope adjustments or termination require 30 days notice
Delivery Region Scope
Worldwide South America Europe Africa Oceania Middle East
Delivery Language
English German Spanish
Service Outline

What a Fractional ESG Officer Is (and Is Not)

A Fractional ESG Officer is a senior specialist who works as part of your team at a defined monthly scope. They attend your meetings, respond to your queries, and build knowledge of your business over time — functioning like a part-time member of staff, not a consultant parachuted in for specific projects.

This is not a general consulting retainer, a project engagement, or an hourly advisory service. The specialist is embedded in your operations on a structured monthly basis, with continuity across all ESG activities.

Scope Management

Each package tier defines an approximate monthly hour range. Within that range, the specialist allocates time across monitoring, strategy calls, query response, and process development based on monthly priorities agreed at the strategy call. Additional hours beyond the monthly scope are available at the agreed day rate, notified in advance.

What's Included — All Packages

All engagements include:

  • Dedicated specialist assigned to your engagement
  • Monthly strategy call (60 min)
  • Regulatory monitoring for applicable frameworks
  • Email and messaging access (response within 1 business day)
  • Monthly activity summary

Available Add-Ons

  • On-site quarterly session — €1,800 + travel
  • ESG report drafting (annual, standalone engagement) — quoted on scope
  • Additional team training sessions beyond package scope — €550/session
  • Specialist rematch (after minimum term, if needed) — no cost


Prerequisites for Successful Engagement

  • Primary internal contact identified — one person managing the relationship
  • Clear brief on ESG needs — what the specialist will primarily be handling
  • Access to relevant materials and people — specialist needs to be able to do the work
  • Monthly call commitment — at least one internal stakeholder available each month
  • 3-month minimum commitment — the specialist builds knowledge over time; short engagements do not deliver the continuity benefit
  • Realistic scope expectations — this is not a full-time ESG department; complex projects may require separate project engagement


Frequently Asked Questions

Question: How is the specialist matched to our company?

Answer: We prepare a brief based on your sector, regulatory profile, language requirements, and ESG priorities. The Impact Maker team selects a specialist whose background fits the brief and provides you with their profile for review before the engagement starts. You have the option to request a brief call with the specialist before confirming.

Question: What if the specialist does not work out?

Answer: If the match is not right after the first 30 days, we will rematch at no cost. After the minimum term, either party can end the engagement with 30 days notice.

Question: Can we use this service alongside a project engagement?

Answer: Yes. Some clients run a project engagement (such as a CSRD readiness assessment) alongside this service, with the Fractional ESG Officer providing continuity once the project concludes. Others use a project to build a specific deliverable and this service for ongoing advisory afterwards.

Question: How many hours does the specialist spend on our account each month?

Answer: The Discover package covers approximately 10 hours per month; Realize approximately 20 hours; Extension approximately 30 hours. Actual hours vary by month depending on query volume and activity. The monthly summary records hours spent. Additional hours are available at the agreed rate, flagged before use.

Question: Can we increase or decrease the monthly scope?

Answer: Scope changes are possible after the minimum engagement period with 30 days notice. Temporary scope increases (for example, during a fundraise) can be arranged within an engagement without moving to a new package tier.

Question: What happens if we grow and need a full-time ESG hire?

Answer: The specialist can support the hiring process — briefing candidates, supporting interviews, and providing onboarding documentation. The engagement ends with 30 days notice once the full-time hire is in place.


Getting Started

Step 1: Contact us at sales@impactmaker.co or complete the Fractional ESG Officer matching brief

Step 2: Scoping call (30 min) — confirm scope, sector, regulatory context, and language

Step 3: Specialist matching (3–5 business days) — Impact Maker prepares brief and proposes specialist

Step 4: Profile review and kick-off confirmation — engagement begins within 1 week of confirmation

Categories
SUSTAINABILITY SERVICES
Expertise
ESG Frameworks ESG Reporting Frameworks
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€2,752.00

Core ongoing ESG advisory with a dedicated specialist. Covers regulatory monitoring, monthly strategy session, and up to 3 reactive queries per month. Appropriate for companies in an early stage of ESG programme development or with modest ongoing advisory needs.
What's Included:
✓ Specialist matching and 90-minute onboarding call
✓ Monthly strategy call (60 min) — agenda prepared in advance
✓ Regulatory monitoring — relevant updates flagged with briefing notes
✓ Up to 3 reactive queries per month — investor or customer questions, quick guidance
✓ Quarterly ESG performance summary (brief format)
✓ Monthly activity summary
✓ Email and messaging access (response within 1 business day)
Additional hours: €350/hour, flagged in advance
Ideal For: Early-stage companies managing investor ESG queries or preparing for first regulatory obligations, with limited ongoing advisory volume
Completion : 3 Month
Total Revision : 0

€4,730.00

Active ongoing advisory with meaningful monthly engagement across all core activities: strategy, monitoring, query response, internal process development, and board reporting. For companies with regular ESG obligations and ongoing investor or customer-facing ESG work.
What's Included:
✓ Everything in DISCOVER, plus:
✓ Increased reactive scope — up to 8 reactive queries per month
✓ Investor and customer query responses drafted for your review (not just guidance)
✓ Internal process development — up to 2 process guidance sessions per month
✓ Board reporting — full quarterly ESG performance summary with narrative
✓ 1 team guidance session per month (45 min) on a relevant ESG topic
✓ Data room ESG section review on request (once per quarter)
Additional hours: €350/hour, flagged in advance
Ideal For: Companies with regular investor communication, ongoing customer ESG questionnaires, or active internal ESG programme development
Completion : 3 Month
Total Revision : 0

€7,310.00

Senior ESG leadership engagement for companies with significant ongoing obligations — CSRD compliance programmes, active fundraising, major supply chain ESG requirements, or multi-stakeholder ESG coordination. Equivalent to a senior part-time ESG hire in terms of engagement depth.
What's Included:
✓ Everything in REALIZE, plus:
✓ Full reactive scope — no monthly query cap
✓ Supplier ESG coordination — specialist supports supplier outreach on select topics
✓ Regulatory compliance management — active oversight of compliance calendar
✓ Board meeting participation on request (once per quarter, remote)
✓ Team training — up to 4 hours per month of structured internal sessions
✓ Annual ESG report narrative guidance
Additional hours: €350/hour, flagged in advance
Ideal For: Companies subject to CSRD, active in fundraising with significant ESG due diligence, or with supply chain ESG obligations requiring regular specialist attention
Completion : 6 Month
Total Revision : 0